Cancellation Policies

Cancellation fees for motorcycle rental and other charges will follow the schedule below and apply to all guests on the reservation. Cancellation fees and other add-on charges will apply even if the reservation is not canceled in full. Scheduled date changes for motorcycle rentals and name changes for rentals are considered cancellations. Depending on when the motorcycle rental is canceled, cancellation charges will be assessed as stated on the Cancellation Fee Schedule.

No refunds will be made in the event of interruption or cancellation by any renter after commencement of the motorcycle rental. Requests for refunds must be in writing to Keys Cycles. Refund processing time is about three to four weeks.

Reservations that are not paid in full by the final payment due date are subject to cancellation and in the event a reservation is canceled, a cancellation fee will apply.

No refunds will be given on any rentals for no-shows.

No refunds will be made in the event of interruption or cancellation by any driver or passenger after commencement of the rental.

Name changes and departure date changes are considered reservation cancellations and are subject to the cancellation fees below.

Cancellation fees for the rental charges will apply even if the reservation is not canceled in full.

Cancellation fees will begin immediately once money has been applied to the reservation.

Once payment is applied, the reservation is subject to cancellation fees according to the below schedule.

Keys Cycles Payment and Cancellation Policy is subject to change without notice.

Cancellation Fee Schedule For Bookings Made

Greater than 120 days prior to riding: No cancellation fee

119 – 90 days: 25%*

89 – 56 days: 50%*

55 days or less: 100%

* Or deposit, Whichever is higher